Return Policy

Return Policy

Bayshore offers a 100% satisfaction guarantee on all our products. Our business is only as good as our customer service, and we are committed to do everything to make your experience with us, a great one. If you have any problems with your product, just notify us, and we will either replace it or give you full refund. NO QUESTIONS ASKED! It’s our commitment to customer satisfaction.

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange within 30 days of purchase. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your defective product in a prepaid, insured, traceable method to the address below.

Please direct all Return inquiries to:


The Return address is 

Bayshore Mailbox Company, Attn:  Returns;  97 Marchmont Place,  Cameron, NC  28326




To the owner of this product:

Thank you for purchasing a mailbox door replacement from Bayshore Mailbox Company, Inc. Below are the terms under which your mailbox door replacement are covered under our manufacturer’s warranty…

  1. One-year warranty covering any manufacturing defect, or mechanical failure of the device. Warranted products will be replaced at no charge to the customer.

The above terms are valid if the mailbox insert is used as directed. We will not cover damage such as dents or scratches that occur as a result of owner negligence or misuse.

Please direct all Warranty inquiries to:



Privacy Policy


We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.


Shipping and handling is charged on a flat rate basis and shipment is made by USPS.    Bayshore Mailbox reserves the right to use other carriers at its discretion.     Express Mail options availble upon request.   If Express Mail is desired, please call us at 321-747-7078


“I discovered my mailbox was not a standard size, and the insert would not work for me. Bayshore took back the product and refunded all my money, no questions asked” ~Robert, TX

“The mail carrier really battered my package, and the product arrived dented. I sent an email, and I got an immediate response walking me through the return process. Great customer service!! ~ Mike, FL